Privacy Notice

This privacy notice discloses the privacy practices for TickTwister.com/Mind-Site Inc. This privacy notice applies solely to information collected by this website. It will notify you of the following:

• What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
• What choices are available to you regarding the use of your data.
• The security procedures in place to protect the misuse of your information.
• How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

All customers who order through our website may opt in or opt out of our email newsletter list. If you opt in, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Registration/Orders
In order to purchase through this website, customers can choose to create a customer account or to check out as a guest. In either case, some basic information is required including name, address, email and phone number. This information is used to contact you about the products/services on our site in which you have expressed interest or made a purchase. If we have trouble processing an order, we'll use this information to contact you.

Your Access to and Control Over Information
Customers who create a customer account can securely log into our website to edit/update account information. To have your online customer account deleted or updated for you, send your request via email or phone. You may also opt out of any future contacts from us at any time by contacting us via email or phone (see above).

Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone or via email (see above).

Payments

We accept payment via credit card (including Visa, MasterCard, American Express, Discover and Diners Club in the US, Visa, MasterCard, and American Express in Canada), PayPal (including eCheck), check or money order.

Payment via credit card will show payment to "Ticktwister Mind-Site" on customer credit card statements.
You can shop at TickTwister.com with confidence. We have partnered with Stripe to accept credit card payments safely and securely from our customers. Stripe is a PCI Service Provider Level 1 which is the highest grade of payment processing security.

PayPal payments will be to sales at ticktwister.com.

To place an order to be paid by check or money order (USA orders only), please use our website and then select "View Offline Payment Form" on our payment page. The form should be submitted to us by clicking "Email the Form" and then printed out and sent with your check/money order made payable to: Mind-Site Inc. Please send your mail order to PO Box 88, Port Jervis, NY 12771.

Shipping Policy

We sell and ship to the United States and Canada. We offer various shipping options which you can choose from during checkout, including US Postal Service, UPS and Fedex. International customers are responsible for any Import Duty/VAT that may be due on delivery. Most orders are processed by the next day (except orders placed on Saturday and orders to be shipped via UPS or Fedex placed on Friday). You will receive an order confirmation email when you place your order and a shipping confirmation email with tracking information once your order has shipped. If we cannot fulfill an order for any reason, we will notify you by email with an expected fulfillment date, and you will have the option of cancelling your order if necessary.

A few of our many customers: